My Oracle Support Banner

Display Template Error On Modifying BO Search Adapter (Doc ID 2011321.1)

Last updated on JUNE 08, 2017

Applies to:

PeopleSoft Enterprise CRM HelpDesk for HR - Version 9.2 and later
PeopleSoft Enterprise CRM Support - Version 9.2 and later
Information in this document applies to any platform.


Display Template Error on Modifying BO Search Adapter
After adding a section to the BO Search Adapter for HR Case object, modifying the Case Display template produces the following error:

Invalid row number 5 for class Rowset method GetRow. (2,263)
RDT_DISPLAY_TEMPLATE.DisplayTemplateSetup.DisplayLogic.TemplateSection.OnExecute Name:mLoadAdapterFields PCPC:43571 Statement:542


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.