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Display Template Error On Modifying BO Search Adapter (Doc ID 2011321.1)

Last updated on JUNE 08, 2017

Applies to:

PeopleSoft Enterprise CRM HelpDesk for HR - Version 9.2 and later
PeopleSoft Enterprise CRM Support - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Display Template Error on Modifying BO Search Adapter
After adding a section to the BO Search Adapter for HR Case object, modifying the Case Display template produces the following error:

Invalid row number 5 for class Rowset method GetRow. (2,263)
RDT_DISPLAY_TEMPLATE.DisplayTemplateSetup.DisplayLogic.TemplateSection.OnExecute Name:mLoadAdapterFields PCPC:43571 Statement:542

Cause

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