Contribution from Student appears as $0 on Expected Family Contribution Detail in Student Service Center

(Doc ID 2011345.1)

Last updated on JUNE 30, 2017

Applies to:

PeopleSoft Enterprise CS Financial Aid - Version 9 and later
Information in this document applies to any platform.

Symptoms

In the Student Services Center, when drilling down on Expected Family Contribution, which is correct value, the Contribution from Parents is correct however the Contribution from Student shows as $0

Navigation:

Student Services Center > View Financial Aid > 2016 > Financial Aid Summary and click on the Expected Family Contribution link


Cause

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