My Oracle Support Banner

E- FTP: On PT 8.54 Receiving "CreateCheckFile (error): Failed to Find an Available Check File Name" Error (Doc ID 2011432.1)

Last updated on AUGUST 06, 2020

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.54 to 8.55 [Release 8.4]
Information in this document applies to any platform.

Symptoms

When execute a performance test with 20 concurrent users, The AddAttachment function stops working across the board (Not just for Candidate gateway..but Any attachment functionality when clicking on attachments anywhere).

There are 100 rows in the table PSPTFILE_PRCS.  In PT 8.51, the process used to clear this table regularly when the table got filled closer to 32000 rows.  But now, there are only 100 rows in the table. The following error displays, even though it should not.

CreateCheckFile (error): Failed to find an available check file name.
ExecuteAddAttachment (error): unable to create check file.
EvalAddAttachment (error): return code (1) indicates attempt to upload file to storage failed.

Once the 100 rows are cleared, the problem goes away.  However when performance test is executed again, with 20 concurrent users, this error displays again.  After this error occurs, the file attachment functionality no longer works.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.