Campus Mobile - Version 5 Fatal SQL error occurred. (2,125) SCC_COMMON.ENTITY.EntityRegCache.OnExecute Name:getEntityViewDefaultProperties (Doc ID 2011892.1)

Last updated on MAY 26, 2015

Applies to:

PeopleSoft Enterprise CS Campus Self Service - Version 9 and later
Information in this document applies to any platform.

Symptoms

On : 9 version, Campus Access Mobile - Academic Records

When attempting to navigate screens within Campus Mobile v5 - Student Schedule and links,
the following error occurs.

ERROR
-----------------------
WEB-INF – msglog html

Called from:SCC_COMMON.ENTITY.EntityRegCache.OnExecute Name:getEntityProfileProperties Statement:236
Called from:SCC_COMMON.ENTITY.AbstractEntity.OnExecute Name:buildPropertyMetaDataCache Statement:47
Called from:SCC_COMMON.ENTITY.AbstractEntity.OnExecute Name:setEntityID Statement:782
Called from:SSR_STUDYLIST.ACCESSORS.StudyList.OnExecute Name:StudyList SContentSection0N
--Integration_Server_MIME_Boundary
Content-Type: text/plain; charset=UTF-8
Content-Transfer-Encoding: 8bit
Content-ID: ContentSection0
Content-Disposition: inline

Fatal SQL error occurred. (2,125) SCC_COMMON.ENTITY.EntityRegCache.OnExecute Name:getEntityViewDefaultProperties PCPC:17075 Statement:332
Called from:SCC_COMMON.ENTITY.EntityRegCache.OnExecute Name:getEntityProfileProperties Statement:236
Called from:SCC_COMMON.ENTITY.AbstractEntity.OnExecute Name:buildPropertyMetaDataCache Statement:47
Called from:SCC_COMMON.ENTITY.AbstractEntity.OnExecute Name:setEntityID Statement:782
Called from:SSR_STUDYLIST.ACCESSORS.StudyList.OnE (158,10001)


STEPS
-----------------------
The issue can be reproduced occasionally when there is a caching or syncing issue:
1. Within CM v5 app when Entity Sync process has not been ran.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:  Errors when trying to use Campus Mobile app and unable to view information.

Cause

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