ELM 9.2: My Learning - Select Ratings Widget on the Rate Review Page Behaves Differently At Different Times (Doc ID 2012307.1)

Last updated on JUNE 26, 2017

Applies to:

PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

My Learning - Learner Review page behaves differently at different times.
When a learner tries to review a completed course, the review is done in a different way for the first time as compared to how it is done if he/she does it for the second time onwards.

Expected to see the page working in the same way.

The issue can be reproduced at will with the following steps:

  1. Go to Main Menu > Self Service > Learning > My Learning
  2. Check that Learner has completed courses
  3. Click on Review button
  4. Enter the review comments
  5. Save
  6. Check the rating selection when going back to ‘My Learning’ page. The rating is properly updated
  7. The learner decides to rate it differently. He clicks the ‘Review’ button again
  8. The way to review the course is different, earlier there was selecting stars, now its a drop down.

Due to this issue, users cannot see the same behavior using the same page.

Cause

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