'Extend Work Order' Button On Work Order Page Does Not Create Work Order Extension

(Doc ID 2012535.1)

Last updated on DECEMBER 13, 2016

Applies to:

PeopleSoft Enterprise SCM Services Procurement - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

The ‘Extend Work Order’ button with in the work order page doesn’t work, it kicks the user out after selection of services of the original parent work order to extend.
This can be ‘circumvented’ by selecting the red double arrow found on the ‘Manage Service Work Orders’ page.


Steps:

1. Create a multi resource work order
2. Create child work order for the multi resource (parent) work order
3. Release all work orders
4. Open the parent work order
5. Click the 'Extend Work Order' button

Cause

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