The Grants Portal Award Detail Page Loads Slowly (Doc ID 2012592.1)

Last updated on MARCH 09, 2017

Applies to:

PeopleSoft Enterprise FIN Grants - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When opening the Grants Portal Award Detail page, it can take more than two minutes to load the page. This occurs whether navigating directly to the Award Detail page or whether selecting an award from the Award Summary page.

This can be reproduced as follows:

  1. Navigate to Grants Portal > Award Information > Award Detail
  2. Search for a specific award under a BU.

 

Cause

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