EPY: Paycheck Modeler Inserting Orphaned Rows into PS_PAY_TAX_GRSDED Table (Doc ID 2013443.1)

Last updated on AUGUST 03, 2015

Applies to:

PeopleSoft Enterprise HCM Payroll for North America - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When running Paycheck Modeler, the following error occurs.

ERROR

No matching buffer found for level.

STEPS

The issue can be reproduced at will with the following steps:
1. Go to Self-Service > Payroll and Compensation > Paycheck Modeler
2. Clicked the agreement checkbox and then ‘Let’s Get Started’ was available. Clicked the “Let’s Get Started” Button
3. Changed Regular earnings to $6330.00 and then clicked on ‘Next’.
4. Changed 401k Savings amount to $250.00 and clicked on “next”
5. Changed Federal Tax to have an additional $15.00 withheld and then clicked on “next”.
6. Clicked on ‘Calculate My Modeled Check’

Due to this issue, users cannot retrieve some paychecks

Cause

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