EAP: Voucher Closure Entries are Not Posted to GL After Performing Payment Cancellation

(Doc ID 2013505.1)

Last updated on AUGUST 28, 2017

Applies to:

PeopleSoft Enterprise FIN Payables - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Selecting action 3 (Journal Generate) when cancelling a payment on the Payment Cancellation page results in some transactions not being posted to GL.

STEPS
1. Navigate to Accounts Payable > Payments > Cancel/Void Payments > Payment Cancellation > Cancel Payment and cancel payment using "Do Not Reissue/Close Liability".
2. Select "3. Journal Generation" in the Action field.

EXPECTED BEHAVIOR
Closure entries should be generated and posted to GL.

Changes

 

Cause

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