My Oracle Support Banner

When Attempting to Search for Jobs, External Applicant Receives Error: "You are not authorized to access this component (40,20)" (Doc ID 2014797.1)

Last updated on APRIL 28, 2018

Applies to:

PeopleSoft Enterprise HCM Candidate Gateway - Version 9.1 to 9.1 [Release 9]
PeopleSoft Enterprise PT PeopleTools - Version 8.40 and later
Information in this document applies to any platform.

Symptoms


When the external applicant chooses the "Search" button on the Careers Page to search for a job, the following message appears:

ERROR
-----------------------

"You are not authorized to access this component (40,20)"

 

REPLICATION STEPS:
-----------------------

1. Create a User ID for the test.
2. Assign the User 2 delivered roles: EXTERNAL APPLICANT and PEOPLESOFT USER.
3. Log in as the new user.
4. Click on the Search button to search for a job opening.



Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.