Receive Error when Adding a New Child Work Order while on the First Chunk Level, "Data being added conflicts with existing data. (18,2)"
(Doc ID 2015247.1)
Last updated on FEBRUARY 03, 2019
Applies to:PeopleSoft Enterprise SCM Services Procurement - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.
Page Data Conflicts Error When Adding a New Child Work Order While On the First Chunk Level
Data being added conflicts with existing data. (18,2)
When adding a new item to the database, the system found a conflicting item already exists.
This problem can happen if another user has entered similar information at the same time as you. Note the changes you have made, cancel the page, then retry your changes.
If the problem persists, it may be because of an application or other programming error and should be reported to technical support staff.
This error occurs when the keys on the record being inserted match a record that is already in the database. The application must ensure that each inserted record has unique keys.
The issue can be reproduced at will with the following steps:
1. Open a multi resource work order
2. Go to the Services tab
3. Be sure there are more child work order then the chunk value will display
4. Add New Service
5. Enter information on new child work order
6. Goto Main Transaction (brings user back to the parent work order)
7. Save - error is thrown
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