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Communication Generation, or SCC_COMMGEN, Memory Consumption Issues Due to Template Size and Signature Image Appearing Much Larger in the Email (Doc ID 2015496.1)

Last updated on AUGUST 25, 2020

Applies to:

PeopleSoft Enterprise CS Campus Community - Version 9 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When generating large batches of letters/other communications to existing and prospective students, the process consumes large amounts of memory due to the Template size.  At times resource exhaustion can occur causing the COMMGEN process to fail.  Currently have to run very small batches to avoid the process scheduler to fail.


Steps to Reproduce:

  1. Run CommGen for large batch of communications using a template with a large logo in it.



Cause

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In this Document
Symptoms
Cause
Solution
References


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