E-AD: Embedded Help Failure (Doc ID 2015688.1)

Last updated on AUGUST 04, 2015

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.53 and later
Information in this document applies to any platform.

Symptoms

On : 8.53 version, PeopleCode

Embedded Help Failure

Once a page is setup to include embedded help, it is failing with the error "Unable to set value of the property 'innerHTML': object is null or undefined".

Exact line of code from the page throwing the error: HelppopTitle.innerHTML="" + helptext +" - " + labeltext+"";

ERROR
-----------------------


HelppopTitle.innerHTML="" + helptext +" - " + labeltext+"";

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms