EAP: Portugal Postal Code (PRT) Auto Formatting To Incorrect Format (Doc ID 2015771.1)

Last updated on MARCH 09, 2017

Applies to:

PeopleSoft Enterprise FIN Payables - Version 9 to 9.2 [Release 9]
Information in this document applies to any platform.

Goal

When trying to enter postal codes on the vendor address page in the format XXXX-XXX, the page automatically changes to format to XXX-XXXX. If I enter any combination of seven numbers it is automatically formatted into the XXX-XXXXX format. If I enter anything less than 7 digits with a "-" it strips the "-" out. We are having issues when trying to ship items to these vendors due to the fact that the postal format is not in the correct XXXX-XXX format. After saving, if the postal code was entered in the format XXXX-XXX, it is stored as XXXXXXX. If the Postal code is entered in the form XXX-XXXX that is how it is stored in the database.

Steps to repeat:
Go to Vendors/Suppliers
Add new vendor/supplier or update existing
Set vendor country to Portugal
Enter a postal code in the form XXXX-XXX.

Postal Code should automatically be reformatted to XXX-XXXX.
 

Solution

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