Talent Summary Error In Manager Self Service-"Class Row method GetRowset scroll HC_RATE_BX_DATA is invalid (2,270)" (Doc ID 2016728.1)

Last updated on JULY 21, 2015

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.1 to 9.1 [Release 9]
Information in this document applies to any platform.

Symptoms



Talent Summary error in Manager Self Service as follows-

ERROR

Class Row method GetRowset scroll HC_RATE_BX_DATA is invalid (2,270)


STEPS

The issue can be reproduced at will with the following steps:

1. Navigation Path Manager Dashboard > MSS > Talent Summary
2. Open specific employee’s record
3. Navigate to the Job Related Competencies > click on View All
4. When clicking on View All – obtain the error message.

Cause

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