ELM9.2: Class Roster Enrolled Count Should Show Enrolled and In-Progress Learners (Doc ID 2017422.1)

Last updated on DECEMBER 08, 2015

Applies to:

PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

'Enrolled' number in classes should show 'enrolled' and 'in-progress' counts.
When administering class rosters, the number listed under the Enroll column can be misleading in that it will only show people with an actual status of 'Enrolled.'  If anyone has a status of 'In-Progress,' they will not be included in that number.

Expected to see counts for 'Enrolled' in classes and 'In-Progress' counts.

The issue can be reproduced at will with the following steps:

  1. Navigate to Main Menu > Enterprise Learning > Learner Tasks > Administer Class Rosters

Due to this issue, it can be very confusing for instructors and possibly lead to inappropriately canceled classes due to perceived low enrollment.

Cause

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