ELM 9.X: When Learner Launches SCORM 1.2 Web-based Content, Nothing Happens and Error Message is not Viewable
Last updated on MARCH 24, 2017
Applies to:PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.
When Learner launches SCORM 1.2 content, nothing happens and error message is not viewable.
When debugging with Internet Explorer F12 Debugger:
Permission denied to access property 'documentElement'
From PIA trace:
PSAPPSRV.......... 230: %Response.Write(GetHTMLText(HTML.LM_SCORM_DATA_FRAME, GenerateScriptContentURL(%Portal, %Node, Record.WEBLIB_LM_LEM, Field.LM_ISCRIPT, "FieldFormula", "IScript_PERSIST_SCO_DATA"), &hsh_TrackHash.Get("cmi.core.student_name"), &hsh_TrackHash.Get("cmi.core.lesson_location"), &hsh_TrackHash.Get("cmi.
PSAPPSRV.......... ErrorReturn-> 236 - First operand of . is NULL, so cannot access member Get. (180,236) WEBLIB_LM_LEM.LM_ISCRIPT.FieldFormula Name:IScript_PERSIST_SCO_DATA
Steps to Replicate:
1. Navigation: Self Service > Learning > All Learning > Click on Title (CON Test Item)
2. click on Defensive Driving > click on Re-Launch > click on Launch (for Defensive Driving Quiz) -
3. Quiz not displayed, receive error message in background:
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms