E-PIA: Browser Hangs When Entering Suppiler ID in Current Balanace Page in IE 11 (Doc ID 2017484.1)

Last updated on NOVEMBER 16, 2016

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.54 to 8.54 [Release 8.4]
Information in this document applies to any platform.

Symptoms


When navigating to Accounts Payable-> Review Accounts Payable Info-> Supplier-> Current Balance and trying to enter Supplier ID, browser hangs with spinning wait icon.


The issue can be reproduced at will with the following steps:

1. Go to Accounts Payable-> Review Accounts Payable Info-> Supplier-> Current Balance
2. When page opens, accept the defaults as is on Business Unit, Supplier Setid, Currency and Max Rows.
3. Start entering a (From) Supplier ID, browser hangs with spinning wait icon.



Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms