14827,11103 Total Debit Amount Does Not Match Total Credit Amount Error from SFPGLINT interface (Doc ID 2017545.1)

Last updated on JULY 10, 2017

Applies to:

PeopleSoft Enterprise CS Student Financials - Version 9 and later
Information in this document applies to any platform.

Symptoms

On Campus Solutions  Student Financials GL Interface process 'Generate Accounting Entries' (SFPGLINT) fails.  Accounting entries are not created for several transactions.


ERROR
-----------------------
14827, 11103
Total Debit Amount does not match Total Credit Amount.

STEPS
-----------------------

We have carefully reviewed our payment item type and the debit and credit are both populated for the term.
We know there is nothing wrong with our payment item type.

The issue can be reproduced at will with the following steps:

1.Student Financials, GL Interface, Process GL Interface
 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms