eBenefits Life Event Error: Invalid Row Number -1 For Class Rowset Method GetRow. (2,263) W3EB_ENR_2X_ELECT.Activate PCPC:427 (Doc ID 2017591.1)

Last updated on SEPTEMBER 28, 2017

Applies to:

PeopleSoft Enterprise HCM eBenefits - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When submitting a Life Event we encounter the following:

ERROR
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Invalid row number -1 for class Rowset method GetRow. (2,263) W3EB_ENR_2X_ELECT.Activate PCPC:427

STEPS
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1. Log in
2. Life Event link
3. Choose life event
4. Dependent and Beneficiary train stop
5. Add Dependent (don’t enter data)
6. Return to Dependent/Beneficiary Summary (Using this link is key to causing error)
7. Benefit Enrollment train stop
8. Select open benefit event
9. Pick a 2x plan (Vol Life, Sup life, basic, etc.)

Cause

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