Resize Employee Photos Process Times Out (Doc ID 2018253.1)

Last updated on JUNE 21, 2016

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Post upgrade to 9.2 , The Resize Employee Photos Process cannot be run from the following location: Set Up HCM > System Administration > Database Processes > Resize Employee Photos.  Because of the huge Employee data size , the Resize Employee Photos process times out. Because of this reason, PS_EMPL_PHOTO table contains ONLY 1 row with a PHOTO_SIZENAME = 'ORIG'.  (Done during upgrade) with the PHOTO_IMGNAME blank.

However, if new image image is uploaded on the PIA pages (as an employee or as a Admin) , multiple rows are created with different PHOTO_SIZENAME and PHOTO_IMGNAME values.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms