EPY: PDF Paychecks Are Not Available In The Accessibility Mode (Doc ID 2018749.1)

Last updated on MARCH 09, 2017

Applies to:

PeopleSoft Enterprise HCM Payroll for North America - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

On : 9.1 version, Checks

ACTUAL BEHAVIOR
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Only able to view the paycheck in the web version in Accessibility Mode

EXPECTED BEHAVIOR
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Ability to see the paychecks in the PDF version in Accessibility Mode

REPLICATION STEPS
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1.  Go to My Personalizations

2. Change the General Settings to "Use Accessibility Layout Mode"

3. Go to Payroll for North>Payroll Processing USA>Produce Payroll>Review Self Service Paycheck and it will be launched in the HTML version.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:


Due to this issue, users cannot view paycheck in PDF version.

Cause

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