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EPY: PDF Paychecks Are Not Available In The Accessibility Mode (Doc ID 2018749.1)

Last updated on JANUARY 31, 2019

Applies to:

PeopleSoft Enterprise HCM Payroll for North America - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

Only able to view the paycheck in the web version in Accessibility Mode

Ability to see the paychecks in the PDF version in Accessibility Mode

 

1.  Go to My Personalizations

2. Change the General Settings to "Use Accessibility Layout Mode"

3. Go to Payroll for North>Payroll Processing USA>Produce Payroll>Review Self Service Paycheck and it will be launched in the HTML version.


Due to this issue, users cannot view paycheck in PDF version.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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