ELM 9.2: SCORM 2004 Content Using CMI.EXIT =SUSPEND, After Learner Launches Content, Bookmarking and Learner's Progress Not Tracked (Doc ID 2018844.1)

Last updated on JUNE 17, 2015

Applies to:

PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

For SCORM 2004 Content using CMI.EXIT =SUSPEND, after Learner launches content not tracking or bookmarking learner's progress.

Steps to Replicate Issue:
 1. Log in as Administrator, verify Bookmark Tracking Enabled
 2. Administrator creates a web-based SCORM 2004 Class that has passing
required completion  score 80
3. Rebuild index for catalog
4. Learner logs in and enrolls in the Course's Class
5.  Launches and starts the training, but does not complete.
6.   Clicks exit and  parameter cmi.exit =suspend set by the content
7.  Then, log out and launches content again, notices content starts from the beginning and not from the last suspend point.

 

Cause

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