CRM 9.2 Error In Demo Environment At "Self Service Higher Education" Pagelet "Search Solutions" link (Doc ID 2021160.1)

Last updated on NOVEMBER 18, 2016

Applies to:

PeopleSoft Enterprise CRM Support - Customer Self Service - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

In CRM 9.2 Demo environment add "Self Service Higher Education" Pagelet at Home.

It has link "Search Solutions"
Click on "Search Solutions" it will give the error

Error Message:
The defaults for your Call Center could not be found. (17831,5219)
Contact your System Administrator to setup the Business Unit that matches your Call Center.

Cause

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