E-IB: Integration Broker Connections in Time Out due to Load Balancer Connectivity
(Doc ID 2021784.1)
Last updated on APRIL 13, 2023
Applies to:
PeopleSoft Enterprise PT PeopleTools - Version 8.53 and laterInformation in this document applies to any platform.
Symptoms
On : 8.53 version, Integration Broker
When attempting to ping a node in a load balanced web server environment,
the following error occurs.
ERROR
-----------------------
Online:
Integration gateway general connection failed.
Application server logs:
"PSJNI: Java exception thrown: java.net.ConnectException: Connection timed out"
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Ping a node
2. See the issue occurs
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot ping or connect outside nodes.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |