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EGL9.2: Action Dropdown in the GL Work Center - 'Reconciliations Pending My Approval' Page Shows Unauthorized Options (Doc ID 2021979.1)

Last updated on FEBRUARY 03, 2019

Applies to:

PeopleSoft Enterprise FIN General Ledger - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Issue:
-------


The dropdown in the Recon Pending My Approval page shows more options than necessary.
Approve
Cancel
Deny
Mark as Deleted
Mark as Hold
Mark as In Progress
Mark as Newly Assigned
Mark as Not Assigned
Push Back
Submit for Approval


Expected Behavior:
-------------------
The options should be Approve, Deny, Hold and Pushback

Steps to Replicate:
---------------------
1. Login as VP1
2. Setup Reconciliation Rule: General Ledger > Perform Reconciliation > Reconciliation Rule
3. Setup Reconciliation Set:  General Ledger > Perform Reconciliation > Reconciliation Set
4. Login as GLS2
5. Add Workbench inquiry name= GLWC_REC
    Search As of Dates From 07/01/2012 to Current Date
    Select Line#1 (US001) and change the Action with “Mark in Progress”.
    -Click Save Changes
   -Click Save Search
6. Click “GO” to run the “Mark in Progress”
    Note the Reconciliation status updated to ‘Reconciliation In Progress’ for US001
7. Select the Recon line and change the Action to “Submit for Approval”
   -Click Save Changes
   -Click “Go” to run

8. Status now ‘Waiting for Approval’
9. Login as GLS1 (Approver)

10. Go to GL Work center - Recon Pending My Approval
     Result: Recon Pending My Approval (1)
     Note the dropdown shows more options than necessary.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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