Name Does Not Display in a Drop Down List for Dependents of Spouse Electing COBRA Coverage

(Doc ID 2022538.1)

Last updated on JANUARY 23, 2017

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

The name of the dependent does not display in a drop down list for dependents of a spouse non-employee COBRA participant (a “C” EMPLID)'s health enrollment record. On the Name sub-page on the Edit Name page of the Modify Dependent/Beneficiaries page, it is clear that the Display Name and Formal Name are blank for dependents.

STEPS
---------------------------
1. Access the drop down list for dependents (Navigation: Benefits > Administer COBRA Benefits > Maintain COBRA Non-Employees > Modify Dependent/Beneficiaries).



Cause

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