E-BI/XMLP: Khmer Language Displays As Garbled Character In PDF Output (Doc ID 2023521.1)

Last updated on OCTOBER 21, 2015

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.54 and later
Information in this document applies to any platform.

Symptoms

When attempting to run BI Publisher reports using Khmer fonts, in the PDF output results file all the Khmer fonts are garbled.
This is not an issue in RTF/HTML/Excel outputs.

Steps
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The issue can be reproduced at will with the following steps:

1. Login to PIA

2. Navigate Reporting Tools > BI Publisher > Report Definition

3. Search by a report definition which displays Khmer fonts

4. Set the output report to PDF

5. Go to Template tab

6. Click on Preview button

7. The Khmer fonts are garbled

Cause

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