Error "Expiration Date cannot be earlier than the Issue Date. (12110,8)" when Adding Tax Exempt Certificate Data for a Customer (Doc ID 2023586.1)

Last updated on AUGUST 04, 2016

Applies to:

PeopleSoft Enterprise SCM Order Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

You observe that when attempting to add Tax Certificate data on the 'Tax Exemption Certificate' page for a Customer (see navigation below), the following incorrect error occurs.

Expiration Date cannot be earlier than the Issue Date. (12110,8)
A Tax Exempt Certificate must be issued before it can expire



Steps to replicate the issue:

  1. Navigate: Customers, Customer Information, General Information.
  2. Select 'Tax Exempt Certificates' from the header drop down.
  3. Add a row of Tax Certificate data using an old expired dates (Effective Date, Issued Date, and Expiration Date).
  4. Save.
  5. Exit the page and re-enter it.
  6. Add a new row of Tax Certificate data, the Effective Date = current date but the Issued Date and Expiration Date are copied from the previous row).
  7. Update the Issued Date and Expiration Date and make sure that the Issued Date is prior the Expiration Date.
  8. Save > the above error is issued.

Changes

 

Cause

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