HRHD 360-Degree View is not Displaying HR Related Data Even when the Integration is Enabled and Working (Doc ID 2024006.1)

Last updated on DECEMBER 06, 2016

Applies to:

PeopleSoft Enterprise CRM HelpDesk for HR - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

CRM and HCM Integration are enabled for the HRHD 360 Degree view.  When opening a worker record in HRHD 360 view, the page is not displaying data from HR such as Job, Position Summary, Pay Summary, Benefit Information, etc.



Cause

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