EAR 9.1+ AR_PAYLOAD Payment Interface Customer Id Blanks Out After the Subsequent Loads. (Doc ID 2024463.1)

Last updated on MARCH 09, 2017

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.1 version, Interfaces

ACTUAL BEHAVIOR
---------------
AR_PAYLOAD Payment Interface Customer Id blanks out after the subsequent loads. The deposits and payments are created but then the customer id is populated in the payment record. Then after I load the second file it erases the customer ID.
 
EXPECTED BEHAVIOR
-----------------------
It should retain the existing deposit

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Load data Inbound file rule
2. Run payment Interface
3 Check deposit created

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, incorrect customer reference

Cause

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