EAR9.1: Create Cover Sheet FIN2025 Crystal Report Inserts 0 for Number of Orders and Total of Amounts (Doc ID 2024598.1)

Last updated on MARCH 09, 2017

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9 and later
Information in this document applies to any platform.

Symptoms

Create Cover Sheet FIN2025- crystal report inserts 0 for Number of Orders and Total of Amounts

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create an Item with payment method Direct Debit
2. Create Direct Debit
3. Create EFT File
4. Create Cover Sheet and open CRWFin2025- 14740.PDF file and find Number of Orders =’0’ and Total of Amounts =’0’

Cause

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