EAR9.1: Auto Maintenance Write Off Does not Work for All Entry Types When Items Are Transferred (Doc ID 2024749.1)

Last updated on SEPTEMBER 21, 2016

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.1 to 9.1 [Release 9]
Information in this document applies to any platform.

Symptoms

Environment:
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FMS Financials 9.1 Production

Statement of the issue:
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A fix for Bug 19842339 [AR: AUTO MAINTENANCE DOES NOT WRITE OFF MC AND MD ITEMS IF THEY ARE TRANFERRED] was delivered in FMS FINANCIALS 9.1 Bundle #33.
However, the fix only works on 4 Entry Types (MC, MD, OA and DED).
The fix needs to work on irrespective of Entry Type.
For example if an item with 'IN' entry type is transferred, the process should pick that item up as well.

Expected Behavior:
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Auto Maintenance write off should work for all entry types when items are transferred.

Steps to Replicate:
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  1. Setup Auto Maintenance method of write-off Entry Type transactions.
  2. Transfer one item to other customer in the same business unit.
  3. Run Auto Maintenance process.


Business Impact:
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Customer can not write-off items for all entry types if these items are transferred to other customer.

Cause

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