E-PIA: View PDF Paycheck -- Sits And Spins And Then Errors Sometimes (Doc ID 2025347.1)

Last updated on MARCH 22, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.54 and later
Information in this document applies to any platform.

Symptoms

Environment:
9.1/8.54
Oracle 12.1.0.1
IE 11

When attempting to view paychecks
the following error occurs.

ERROR
-----------------------
Updating DOM Unsuccessful: Error-TypeError: Object doesn't support property or method 'initGriddd854'


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Self Service>View Paychecks


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot view their paychecks

Cause

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