EAR9.2: Zero Payment Amount Prevents Deposit From Being Posted
(Doc ID 2025917.1)
Last updated on FEBRUARY 04, 2019
Applies to:PeopleSoft Enterprise FIN Receivables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.
Suppose the user creates a deposit with multiple payments (including direct journal) and for one of the payments he forgets to enter a payment amount, so
the amount is zero. As a result, the deposit status can never be updated to Complete, because the system does not allow you to create a payment worksheet for a zero payment. And we cannot uncheck the complete box for the direct journal either, when it has already been distributed to GL. So we are stuck with a deposit that cannot be updated to a status of Complete. A solution would be to not allow a deposit to be saved with zero payment amounts.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document