EAR9.2: Zero Payment Amount Prevents Deposit From Being Posted (Doc ID 2025917.1)

Last updated on SEPTEMBER 21, 2016

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Suppose the user creates a deposit with multiple payments (including direct journal) and for one of the payments he forgets to enter a payment amount, so
the amount is zero. As a result, the deposit status can never be updated to Complete, because the system does not allow you to create a payment worksheet for a zero payment. And we cannot uncheck the complete box for the direct journal either, when it has already been distributed to GL. So we are stuck with a deposit that cannot be updated to a status of Complete. A solution would be to not allow a deposit to be saved with zero payment amounts.

Cause

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