EMM: WM_CLAIM Field is Required Message when Clicking on Generate Claim (Doc ID 2026122.1)

Last updated on SEPTEMBER 15, 2016

Applies to:

PeopleSoft Enterprise FIN Maintenance Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

In release 9.2 Demo, PUM Image 11, the following error occurs when trying to Generate a warranty claim:

“Field is required. (15,8) Error saving Component Interface. {WM_CLAIM} (91,37) (0,0) WM_UTILITIES.CI_UTILITIES.OnExecute
Name:checkSessionErrorMsg PCPC:1624 Statement:44”


Steps to recreate the issue:
1. Add warranty to an asset.
2. Create Work Order for the asset to which warranty is added.
3. In the Work Order requirement tab navigate to the Schedule tab and click on warranty claims. Check Attempt to Recover Cost check box and provided the down time information. Also add casual parts information.
4. Complete and Close the Work Order.
5. Click on the "Generate claim" button which will give the error.

Cause

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