Performance History Pivot Chart Shows Wrong Ratings (Doc ID 2026155.1)

Last updated on JANUARY 03, 2017

Applies to:

PeopleSoft Enterprise HCM ePerformance - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

In ePerformance 9.2, when rating models are different for same document type, the Performance History pivot grid displays incorrect ratings.

REPLICATION STEPS

1.- Use PERFORM document type for testing purpose. The documents associated to this document types have rating model PSCM. Create a new document using PERFORM as document type but a different rating model. In my example, I will use rating model KU001.
2.- Fill the document with overall rating "Exceed Expectations".
3.- Go to the Talent Summary page for the employee.
4.- The Performance History pivot grid is displaying the last document filled with correct rating. But the others, associated to the rating model PSCM, are displaying incorrectly. For example: the overall rating for the document is showing "3.- Good" but the Y axis for the pivot grid is showing "Meets Expectations".

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms