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Other Approvers Removed From Approval Status Monitor On Admin Routing During Self Approval (Doc ID 2027274.1)

Last updated on NOVEMBER 23, 2019

Applies to:

PeopleSoft Enterprise SCM eProcurement - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

If self approval is turned off and self approval is attempted and the approval step is set to "All approvers required", the "other" approvers are removed from the approval status monitory

Steps to reproduce the issue:
To setup this scenario
1. Add a new role
2. Give this role to a user
3. Create a user list and assign it to that role
4. Create a simple requisition approval process
Stage, path and step,"Route to requestor" unchecked,"Self Approval" disabled,"All approvers required" on step,Admin role is ADMINISTRATOR
5. Log in as KELLYJONES
6. Enter a req for KELLYJONES as the requestor
7. Click Save for Later
8. Click Preview approvals
Notice both Chris Baker and Kelly Jones are listed first (all approvers required) then the error step is listed
9. Save and Submit
10. Now notice only Kelly Jones is listed, Chris Baker has disappeared and it routed to the admin

Cause

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In this Document
Symptoms
Cause
Solution
References


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