Other Approvers Removed From Approval Status Monitor On Admin Routing During Self Approval (Doc ID 2027274.1)

Last updated on JULY 14, 2017

Applies to:

PeopleSoft Enterprise SCM eProcurement - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

If self approval is turned off and self approval is attempted and the approval step is set to "All approvers required", the "other" approvers are removed from the approval status monitory

Steps to reproduce the issue:
To setup this scenario
1. Add a new role UM_MBS_TMP1
2. Give this role to KELLYJONES and CHRISBAKER
3. Create a user list UM_MBS_TMP and assign it to role UM_MBS_TMP1
4. Create a simple requisition approval process
Stage, path and step,"Route to requestor" unchecked,"Self Approval" disabled,"All approvers required" on step,Admin role is ADMINISTRATOR
5. Log in as KELLYJONES
6. Enter a req for KELLYJONES as the requestor
7. Click Save for Later
8. Click Preview approvals
Notice both Chris Baker and Kelly Jones are listed first (all approvers required) then the error step is listed
9. Save and Submit
10. Now notice only Kelly Jones is listed, Chris Baker has disappeared and it routed to the admin

Cause

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