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E-AS: Get "Failed to start the Java Virtual Machine. (2,766) PT_SECURITY.iScript.OnExecute Name:getSIDHTML" on PIA Sign-On Into Newly Installed Environment (Doc ID 2027718.1)

Last updated on MARCH 21, 2021

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.54 and later
Generic (Platform Independent)

Symptoms

With the application server running on Linux OS, a new fresh non-production installation with standard PeopleSoft authentication scheme (no LDAP).

Peoplesoft Application Designer and Peoplesoft Data Mover connect to the environment well, but every attempt to sign on via PIA fails with the below error text in browser window:

 

Changes

 Can happen on a new install or after environment changes in an old one.

Cause

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