EAR 9.1+ Deploy WorkFlow to the Conversation Page. (Doc ID 2028285.1)

Last updated on MARCH 09, 2017

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Goal

Deploy standard WorkFlow to the Conversation page. This will help focus resources and reduce delinquency.The existing Conditions and Assessment Rules channel collection effort related activities to Users assigned at the Customer level (Credit Analyst,Collector, Credit Analyst, and Sales Person). Applying WorkFlow enhances flexibility because a specialized group could champion customer service by engaging at critical junctures at the request of the Users assigned at the Customer level.

Solution

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