EAR 9.1+ Performance Issue Loading Collections Workbench

(Doc ID 2028298.1)

Last updated on MARCH 09, 2017

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.


9.1 Bundle 34

Statement of Issue
Performance Issue loading Collections Workbench

Expected Behavior
No customer information is being provided yet so it should not take long to pull out the page

Actual Behavior
Taking a long time to load

Business Impact
Wastes time each day for each user as they try to pull up page.

Steps to Replicate
1. Go to Receivables, Customers Collections Workbench.
2. Wait for page to load.


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