Case ID Hyperlink from Live Chat Page Hangs
Last updated on JULY 11, 2016
Applies to:PeopleSoft Enterprise CRM Multichannel Communications - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.
CRM 9.2 Chat
The Case search hyperlink from the Live Chat Page does not bring back any search results/criteria. The application hangs and the browser session has to be restarted.
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