RY_DRE Application Engine Process not Picking Files Through FTP (Doc ID 2030339.1)

Last updated on DECEMBER 12, 2016

Applies to:

PeopleSoft Enterprise CRM Online Marketing - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

PS_FILEDIR environment variable issue in windows environment as Delivered (RY_DRE ) application engine process not picking correct location from PS_FILEDIR environment variable.

ERROR
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EvalPutAttachment (error): return code (9) indicates attempt to upload file to storage failed.


STEPS
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1. Enter  Business Unit, Dialog Name, Response From date and Through Date. Click the “Export” button  to generate the file.

2. Say “OK”. Process starts.

3. In the export Results grid the file should be generated  but due to FTP server fail it did not attach.

4. Actual process went success but file did not attached successfully.




Cause

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