E-SES "Last Search Results" Does Not Work Properly - Window Is Not Opening, Infinite Spinning Wheel. (Doc ID 2031126.1)

Last updated on MARCH 09, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.53 and later
Information in this document applies to any platform.

Symptoms

ISSUE STATEMENT
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SES "Last Search Results" does not work properly.

ERROR
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Scenario that causes the Last Search Results link to not return the results:
1. Do a basic search using the global search bar at the top of the Home page (e.g. search for “Payroll Summary”)
2. Click on first item in list and taken to Payroll Summary search page
3. Click on Home and returned to Home page
4. Click on “Last Search Results” and receive spinning symbol, but no results obtained.


BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, end-users cannot proceed with the search.

Cause

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