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Custom Template Does Not Appear in Template Title Drop Down List on Event Category Page For Life Events (Doc ID 2031896.1)

Last updated on JUNE 18, 2018

Applies to:

PeopleSoft Enterprise HCM eBenefits - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

New custom template(s) for Life Events do not appear in the drop down list for selection of a Template Title on the Event Category page.

STEPS
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1. Create a new template for a Life Event (Navigation: Set Up HCM > Product Related > eBenefits > Life Event > Template).
2. Attempt to add the template to a Life Event on the Event Category page (Navigation: Set Up HCM > Product Related > eBenefits > Life Event > Event Category).

Cause

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