EBI9.2 Error On Payment History Search Page using Chrome (Doc ID 2032271.1)

Last updated on JANUARY 13, 2017

Applies to:

PeopleSoft Enterprise SCM eBill Payment - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

PeopleSoft eBilling 9.2 and PT 8.54.07

9.2 Error on Payment History Page  

ERROR
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The value for the field 'Payment History Search' (AR_SSREVPAY_WRK.SEARCH_BUTTON) was over by 8 characters. Reduce to 1 or less characters. (126,141)

A long edit box on the page allows essentially unlimited text, but the record field specified that the field is of fixed length.

You entered a value longer than that limitation, so the value requires truncation to fit the record field.


Step To Replicate
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  1. Login to Customer portal using CHROME
  2. Navigation: Main Menu > eBill Payment > Payment History
  3. Click on "Payment History Search" icon
  4. Search for any payment id. Then hit "Search" once done.
  5. Click on the payment id hyper link, error message appear.

Cause

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