ePerformance Workcenter Navigation Panel Not Refreshing (Doc ID 2033033.1)

Last updated on JANUARY 04, 2017

Applies to:

PeopleSoft Enterprise HCM ePerformance - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms


ePerformance Workcenter Navigation panel not refreshing

The navigation steps on the left side of the workcenter are not getting updated as user moves the document along the process. The confirmation page is displayed as the user takes action using the buttons at the top right side of page (share with employee, request acknowledement, submit for approval, etc), however the left side of the page that includes the steps in the activity are not getting updated when the confirmation page is displayed.

STEPS

The issue can be reproduced at will with the following steps:
1. Log into PIA
2. Navigate to "Main Menu > Self Service > Performance Document > Current Document" and select any document
3. Perform a transaction to the document to see the issue



Cause

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