Current Headcount Pivot Grid Does Not Accurately Reflect Direct/Indirect Reports (Doc ID 2033287.1)

Last updated on AUGUST 03, 2015

Applies to:

PeopleSoft Enterprise HCM eProfile Manager Desktop - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

In v9.2, Org Chart Viewer Direct Reports Count Does Not Match Direct Line Reports Pagelet > Headcount Analytics > Current Headcount Direct Reports Number

The issue can be reproduced at will with the following steps:
1. Run Direct Reports Build Process
2. Navigate: Org Chart Viewer > Select Employee > View Org Chart > See Direct Reports Count
3. Navigate: Manager Dashboard > Direct Line Reports Pagelet > Headcount Analytics Link > Current Headcount
4. Click on Gear Icon (Upper Left Corner)
5. Select "View Grid"
6. View Direct Reports Count & Indirect Reports Count
7. Verify Counts Do Not Match Org Chart Viewer Count


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms