Enhancement: Recruiter Browse Job Opening Message is Ambiguous: "No results were returned" (Doc ID 2033585.1)

Last updated on JANUARY 23, 2017

Applies to:

PeopleSoft Enterprise HCM Talent Acquisition Manager - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Message on Browse Job Opening is ambiguous if Recruiter does not have access to Job openings.

When a recruiter has not created any jobs, or is listed on any of the jobs as a recruiter, then when they go to the Browse Job Openings page, the Search Results section displays the following message ' No results were returned. Refine your search by entering a different keyword '

The text message is ambiguous since there will be no results ever if a different keyword is entered. The message should display something like:

“No results were returned. Refine your search by entering a different keyword. No results will be returned if you do not have access to any Job Opening for browse’

Or, "No results were returned if you did not create, or are a member of the recruiter group of any of the open jobs"


STEPS TO REPLICATE ISSUE

The issue can be reproduced with the following steps:

Navigation Main Menu – Recruiting – Browse Job Openings

1 - Login into TAM as a Recruiter who have created Jobs recently
2 - Navigate to ‘Browse Job Opening’ and check for Open Jobs
- Able to view facets under ‘Filter by’ option
- Able to view open jobs

3 - Now Logout and Login into TAM as a Recruiter who has not created Jobs
4 - Navigate to ‘Browse job Opening’ and check for Jobs

** Note the message displayed


Expected results: Modify the message on Browse Job Opening when No Jobs are returned
 


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms