Customer 360 Degree does not give Message when hit the Search Button Without Entering any Search Criteria (Doc ID 2033915.1)

Last updated on FEBRUARY 04, 2016

Applies to:

PeopleSoft Enterprise CRM HelpDesk - Version 9.2 and later
Information in this document applies to any platform.


CRM 9.2 Customer 360 Degree View search issue, does not give a message when hitting the search button without entering any search criteria.

Steps to reproduce:
1. Login with VP1
2. After the Home page is loaded, Navigate to Customer 360 Degree view section
3. Do not enter any search criteria and click on Search Button.

Expected Behavior:

Error message should be displayed as below

"At least one search field must be entered.(18076,5102)
In order to search at least one entry must be populated"

Actual Behavior:
Displaying advanced search fields instead of error message


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